Support - Ordering

Please read through the Frequently Asked Questions below to see if your problem can be solved according to these instructions. If the answer is not here then use the form at the bottom of the page to get in contact with our support team.

Question

Answer

* I have forgotten my login details, what should I do? Please use the form below and write your name and the company you work for. We will then send you your login details and instructions as soon as possible.
* I have made an order but it hasn’t been delivered yet, what do I do now? If your order hasn’t been delivered to you on time, please fill in the form below and provide us with the order number and we will get back to you as soon as possible.
* I have received confirmation that my floor plan is ready, how do I proceed? The floor plan will be attached to the email you have received. You can also log in to our ordering system and download the files from there.

Once you have finished filling in the form below, please click “send” and we will solve the problem and get back to you if necessary.
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